Terms of purchase
Seller: NORDAHL PostRetro, org.nr. 936 693 369, Oterlia 35, 4956 Risør, Norway, post@postretro.com. The shop STILLENORD is run by the seller.
Prices
All prices are final. The seller is not VAT-registered, so no VAT is charged. Shipping is shown before you pay.
Order
The contract is binding once you receive the order confirmation by email.
Payment
By card via Stripe. The amount is charged when you order.
Delivery
Every print is made by our print partner and shipped directly to you. Delivery time depends on the destination and is shown at checkout before you pay.
Right of withdrawal
You have 14 days from the day you receive the item. Tell us at post@postretro.com. We refund within 14 days of your notice and may wait until we have the item back or proof it was sent. You pay the return shipping. Items made to your specifications (for example prints of your own uploaded image) have no right of withdrawal.
Complaints
You have the statutory right to complain for 2 years (5 years for items meant to last substantially longer). If a print is damaged or misprinted, send a photo to post@postretro.com and we reprint it or refund you.
Disputes
We first try to solve it with you. You can then contact the Norwegian Consumer Council (Forbrukerrådet) for mediation.